Posted May 29, 2014
Pillsbury's communications lawyers have published FCC Enforcement Monitor monthly since 1999 to inform our clients of notable FCC enforcement actions against FCC license holders and others. This month's issue includes:
- FCC Proposes $11,000 Fine for Marketing of Unauthorized Device
- $2,944,000 Fine for Robocalls Made Without Recipients' Consent
- Sponsorship Identification Complaint Leads to $185,000 Consent Decree
- Premature Consummation of Transaction Results in $22,000 Consent Decree
Modifying Design of Parking Meter Requires New FCC Certification and Warning to Users
Earlier this month, the Spectrum Enforcement Division of the FCC's Enforcement Bureau issued a Notice of Apparent Liability for Forfeiture ("NAL") against a company that designs, develops, and manufactures parking control products (the "Company"). The NAL indicated the Company had marketed one of its products without first obtaining an FCC certification and for failing to comply with consumer disclosure rules. The FCC's Enforcement Bureau proposed an $11,000 fine against the Company.
In August of 2013, the FCC received a complaint that a particular product made by the Company did not have the required FCC certification and that the product did not comply with consumer disclosure requirements. After receiving the complaint, the FCC's Spectrum Enforcement Division issued a Letter of Inquiry ("LOI") to the Company. The Company responded in the middle of March, at which time it described the product in question as a "parking meter that accepts electronic payments made with credit cards, smart cards, or Near Field Communications-enabled mobile device applications." The response to the LOI indicated that the Company had received an FCC authorization in 2011 but had since refined the design of the product. Although one refinement involved relocating the antenna on the device, which increased the field strength rating from the level authorized in 2011, the Company assumed that the changes to the device qualified as "permissive changes" under Section 2.1043 of the FCC's Rules. In addition, the Company admitted to marketing the refined product before obtaining a new FCC certification for the increased field strength rating, and that its user manual did not contain required consumer disclosure language. However, the Company had not actually sold any of the new parking meters in the U.S.
Section 302(b) of the Communications Act prohibits the manufacture, import, sale, or shipment of home electronic equipment and devices that fail to comply with the FCC's regulations. Section 2.803(a)(1) of the FCC's Rules provides that a device must be "properly authorized, identified, and labeled in accordance with the Rules" before it can be marketed to consumers if it is subject to FCC certification. The parking meter falls under this requirement because it is an intentional radiator that "can be configured to use a variety of components that intentionally emit radio frequency energy." The Company's product also meets the definition of a Class B digital device, in that it is "marketed for use in a residential environment notwithstanding use in commercial, business and industrial environments." Under Section 15.105(b) of the FCC's Rules, Class B digital devices "must include a warning to consumers of the device's potential for causing interference to other radio communications and also provide a list of steps that could possibly eliminate the interference."
The base fine for marketing unauthorized equipment is $7,000, and the base fine for marketing devices without adequate consumer disclosures is $4,000. The Company argued that even though it had marketed the device before it was certified, it had not sold any, and it promptly took corrective action after learning of the issue. The Enforcement Bureau declined to reduce the proposed fines because the definition of "marketing" does not require that there be a sale, and "corrective measures implemented after the Commission has initiated an investigation or taken enforcement action do not nullify or mitigate past violations." The NAL therefore assessed the base fine for both violations, resulting in a total proposed fine against the Company of $11,000.
Unsolicited Phone Calls Lead to Multi-Million Dollar Fine
Earlier this month, the FCC issued an NAL against a limited liability company (the "LLC") for making unlawful robocalls to cell phones. The NAL followed a warning issued more than a year earlier, and proposed a fine of $2,944,000. The LLC provides a robocalling service for third party clients. In other words, the LLC's clients pay it to make robocalls on their behalf to a list of phone numbers provided by the client.
The Telephone Consumer Protection Act ("TCPA") prohibits robocalls to mobile phones unless there is an emergency or the called party has provided consent. These restrictions on robocalls are stricter than those on live calls because Congress found that artificial or prerecorded messages "are more of a nuisance and a greater invasion of privacy than calls placed by "live" persons." The FCC has implemented the TCPA in Section 64.1200 of its Rules, which mirrors the statute.
The LLC received an LOI in 2012 from the Enforcement Bureau's Telecommunications Consumers Division (the "Division") relating to an investigation of the LLC's services. The Division required the LLC to provide records of the calls it had made, as well as to submit sound files of the calls. This preliminary investigation revealed that the LLC had placed 4.7 million non-emergency robocalls to cell phones without consent in a three-month period. After making these findings, the Division issued a citation to the LLC in March of 2013, warning that making future calls could subject the LLC to monetary penalties and providing an opportunity to meet with FCC staff and file a written reply. The LLC replied to the citation in April of 2013, and met with FCC staff.
However, in June of 2013, the Division initiated a second investigation to ensure the LLC had stopped making illegal robocalls. The LLC objected, but produced the documents and audio files requested. The Division determined, by analyzing the materials and contacting customers who had received the prerecorded calls made by the LLC, that the Company made 184 unauthorized robocalls to cellphones after receiving the citation.