Posted November 5, 2013
Over the years, I've written a number of times of the FCC's concern about airing emergency sounds, from the siren blare telling you that Indiana Wants Me, to Emergency Alert System tones promoting the movie Skyline, to an actual EAS alert warning of the Zombie Apocalypse.
Section 11.45 of the FCC's Rules states that "[n]o person may transmit or cause to transmit the EAS codes or Attention Signal, or a recording or simulation thereof, in any circumstance other than in an actual National, State or Local Area emergency or authorized test of the EAS." As a result, every time that annoying EAS digital squeal slips onto the airwaves during a commercial rather than in an EAS test, it is guaranteed that the employee charged with screening ads is going to have a very bad day.
Fortunately, most broadcasters and cable operators are well aware of the restriction and go to great lengths to screen out such content. Unfortunately, advertisers and ad agencies are often not so attuned, and given the sheer amount of ad content being aired, an EAS-laden ad will slip through sooner or later.
Aggravating the situation is that while airing the tone from the old Emergency Broadcast System could cause public confusion, the EAS squeal contains digital information that is relayed to other media entities, whose EAS equipment then reads that data and automatically transmits the alert on down the alert chain. The farther the alert travels from the original source (where observant viewers or listeners might have figured out it was just part of a commercial), the greater the likelihood of public confusion and panic.
While the FCC certainly takes EAS false alerts seriously, it has seemed to recognize that the media entity airing the ad is usually as much a victim of the false alert signal as anyone, and as long as prompt action was taken to prevent a recurrence, has not been particularly punitive in its enforcement actions. Its strongest reaction to false EAS alerts up till now has been to issue an Urgent Advisory after the Zombie Apocalypse telling EAS participants to change the default password on their EAS equipment to prevent hackers from commandeering the equipment over the Internet to send out false alerts.
That changed late today, when the FCC issued a News Release and an FCC Enforcement Advisory warning against "False, Fraudulent or Unauthorized Use of the Emergency Alert System Attention Signal and Codes", along with a Notice of Apparent Liability (NAL) for $25,000 against Turner Broadcasting System, Inc. and a $39,000 consent decree against a Kentucky TV station.
According to the NAL, Turner aired a promo for the Conan show that contained a simulated EAS tone in connection with an appearance by comic actor Jack Black. The FCC was not amused. While the base fine for violating Section 11.45 is $8,000, the FCC found that the seriousness of the violation, particularly given the nationwide transmission of the false alert signal, as well as Turner's ability to pay, justified increasing the proposed fine to $25,000. While not specifically addressed in the NAL, the fact that Turner produced the promo itself, rather than this being a case of a third party advertiser slipping it past Turner, appears to have drawn the FCC's ire.
More interesting still is the $39,000 consent decree, where the Kentucky station did not contest that it aired an ad for a sports apparel store that "stops in the middle of the commercial and sounds the exact tone used for the Emergency Alert warnings." Besides the eye-opening $39,000 payment, the consent decree requires extensive further efforts by the licensee, including implementing a Section 11.45 compliance program for its staff, creating and distributing a compliance manual to its staff, implementing a compliance training program, filing annual compliance reports for the next three years, reporting any future violations to the FCC, and developing and implementing a program to "educate members of the public about the EAS alerts, the limits of public warning capabilities, and appropriate responses to emergency warning messages." With regard to this last requirement, the educational program must include:
- Airing 160 public service announcements (80 on the station's primary channel and 80 on its multicast channel).
- Interviewing local emergency preparedness officials and including vignettes on emergency awareness topics at least twice a month on the station's morning program.
- Expanding the station's website to include links to local emergency agencies, banner messages with emergency-related information, and video messages from the Federal Emergency Management Agency and local emergency preparedness agencies.
- Installing an additional SkyCam at its tower site and using "special radio equipment" to communicate with local emergency management officials and which will relay alerts to the station's master control personnel.
- Leasing tower space to the local emergency management agency for a "new modernized communications system" linking local agencies and organizations.
- Using social media and digital technologies to promptly disseminate emergency alerts, including posting information culled from the station's public service announcements, vignettes, and the local emergency management agency on the station's Facebook page weekly, and including timely late-breaking news coverage of severe weather conditions and forecasts on the station's smartphone app.
- Utilizing specific computer hardware and software to render weather data and maps for use on-air, online, and in mobile applications, as well as to track severe weather events.
- Periodically reviewing and revising the station's educational program to improve it and ensure it is current and complete, including conferring with the National Weather Service and state, county and federal emergency preparedness managers and public safety officials.
The FCC has therefore decided that it is time to crack down on violations, and ominously, today's FCC Enforcement Advisory notes that "[o]ther investigations remain ongoing, and the Bureau will take further enforcement action if warranted." Given today's actions by the FCC, everyone whose job it is to review ad content before it airs is having a very bad day.